Terms of use

Before ordering on our website
Terms of use of the myco anna website

By accessing and browsing this site, you accept the following terms of use, and we reserve the right to modify these terms of use at our discretion and without notice. All orders placed and purchases made through this Website are subject to these terms of use.

The use of this Website and the orders placed through it are subject to the laws and the jurisdiction of courts of the Quebec province and to the laws of Canada applicable therein. The user is committed to complying with these laws. The United Nations Convention on Contracts for the International Sale of Goods is not applicable.

All prices shown are displayed in Canadian dollars and all charges are processed in Canadian dollars. All prices shown on this Website are subject to confirmation. The user accepts to pay for all charges related to the order he is placing. We reserve the right to restrict the amount of items the user buys. We reserve the right to cancel orders at our discretion as well.

We make every effort in order to deliver the items as fast as possible and within the specified time-frame. However, we do not accept liability regarding deliveries that are delayed for reasons beyond our control. All items are delivered by a third party, and the delivery is restricted by the conditions stipulated in the shipping contract. We reserve the right to not deliver to selected addresses.

We will not be liable or responsible for the following: lost, incomplete, unreadable, misdirected or stolen mail or messages, unavailability of connections, unintelligible, failed, incomplete or delayed transmissions, online communication failures, disruption or malfunctions of software or other technical failures, may these circumstances affect, disrupt or corrupt communications or not.

MYCO ANNA INC., its directors and employees shall not be held responsible for damages arising from the access of our Website or of other Websites to which we link, or their use, or damages related to it, may they be predictable or not and may these persons have been warned or not of the possibility, without restriction, that direct, indirect, special, consequential or other damages can incur.


Any graphical or textual content on this Website, its organization, its presentation or disposition, as well as our organization and our domain name belong to us and are therefore protected by copyright. It is prohibited to copy, reproduce, display or publish in any manner documents on this Website. These documents can be downloaded, viewed or printed by the user for non-commercial purposes and rightful personal use only. The republication or the use of these documents on any other Website without our prior written consent is prohibited and all rights are reserved.

The trademark and the logo shown on this site are registered trademarks of MYCO ANNA INC, and it is prohibited to use them for personal purposes.

The images of people shown on this Website are used with their permission or in accordance with applicable laws. Their reuse without permission can violate the personal information protection rights as well as publication rights of these people.


This site links to other Web sites. All these site are independent from MYCO ANNA, which has no control over their content or their use and cannot be held responsible thereupon.

Information and security elements regarding online orders

When you place an order online, we ask you the strictly necessary details in order to complete processing the orders as well as the billing. MYCO ANNA INC. respects the confidentiality of your personal information. Your personal information will never be loaned nor sold to anyone. We only share our customers’ information with the third party in charge of expedition and credit card processing companies in order to ship and bill your order. We only provide strictly necessary information in order for them to be able to ship and bill your orders. We can use your personal information to contact you about your order as well.


We record information on pages viewed by all users of our Website. This data includes Internet protocol addresses, the browser used, the Internet service provider, the page which brought the user on our Website or the last page viewed before leaving our Website, the operating system, the date and time the user viewed our Website, the connection speed, the reading time, the display time and the number of clicks made.

We use this data, in its whole, in order to build statistics and reports for the purposes of MYCO ANNA and in order to improve the online experience for every user coming on our Website.

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